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We want you to love your Cleanlogic products. If something isn’t right, we’re here to help.
If you’re not satisfied with your purchase or if your product is defective, you may request a return or exchange under the following conditions:
Requests must be made within 120 days of the original purchase
Products must be returned in original packaging
Proof of purchase is required
To start a return, please email info@imstradingusa.com and our team will provide return authorization and next steps.
Once approved, you may choose between:
A refund, or
An exchange
If your order arrives with missing or damaged items, please contact us at
info@imstradingusa.com
We’ll make it right as quickly as possible.
If you have any additional questions or need assistance, please contact us at info@imstradingusa.com
We’re happy to help.